Privacy Policy


OpenCBS Privacy Policy


Open Octopus Limited, and OpenCBS LLC, its subsidiary in Kyrgyzstan (collectively, "OpenCBS", "We", "Us", "Our") recognizes the importance of privacy. OpenCBS will manage your personal information collected through the website located at (the “Website”). BY USING THE WEBSITE IN ANY WAY, INCLUDING NAMELY BROWSING, DOWNLOADING AND USING ANY OF THE SERVICES PROVIDED THROUGH THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. If you do not agree with this Privacy Policy, please do not provide personal information and please do not use the Website.

1. Information We Collect

We collect personal information about you to provide the services you request, to improve the user’s interaction with OpenCBS, and to communicate with you about product information, services and potential cooperation. We try to limit the collected information to support the intended purpose of collection.

1.1. Personal Information

We collect personal information from you in a variety of ways when you interact with OpenCBS through the Website. Some examples are when you:

  • create an account on the Website;
  • request for software download;
  • request customer service or contact us;
  • subscribe to our newsletters;
  • modify the OpenCBS software (the “Software”); or
  • otherwise submit personal information to OpenCBS.

Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact information such as your name and/or company name, address, phone number and email address. We may also collect personal information about you through social media websites and services and from other sources. We receive and store any information you enter on our Website or give us in any other way, including through email, telephone, or other communications. If you contact us for support, we will keep an internal record of our communication with you.

When you ask us to provide services for the benefit of a third party, you shall be legally authorized by said third party to disclose his/her personal information to OpenCBS. This authorization shall cover personal information including but not limited to the name, address, phone number or email address of the third party. You agree that you must bear all risks associated with the use of any third party’s personal information communicated by you and that under no circumstances will OpenCBS be liable in any way for any personal information or for any loss or damage of any kind incurred as a result of the use of any personal information. OpenCBS is merely acting as a passive channel for the use of the personal information and is not undertaking any obligation or liability relating to any third party’s personal information communicated by you and/or your company.

1.2 Usage Information

We receive and store certain types of information about your use of the Website when you use the Website. Our purpose is to allow the Website to work correctly, to allow us to provide our services, to evaluate use of the Website, for marketing purposesand to personalize and enhance your interaction with OpenCBS. Some examples include:

  • we may collect technical information such as your IP address, the address of a referring website or application, the type of web browser or mobile device you use, your operating system, your Internet Service Provider and the path you take through the Website;
  • when you download Software, we collect information about the download, such as Software details and the date of the download.

We also gather broad demographic information from this data to help us improve our Website and make your browsing and downloading experience more enjoyable. This is not linked to any personal information, except as necessary to prevent fraud or abuse on our system.

2. How We Use Your Information

OpenCBS uses your personal information and usage information to offer and provide our products and services and to support our operations. These include order or service fulfillment, customer service, internal processes,marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:

  • to fulfill your requests for products and services and communicate with you about said requests;
  • to send you notifications concerning update of Software and/or products;
  • to register your account on the Website;
  • to provide customer service;
  • to help us improve and customize the Website;
  • to contact you regarding your modification to or other matters about the Software;
  • to develop the business relation with you if you are or become a partner of OpenCBS, such as sending a partner program content and sharing your information with other partners or customers;
  • to send you information about our products and services; and
  • to protect the security or integrity of the Website and our business.

To accomplish these purposes, we may combine personal and usage information we collect. We may transfer or disclose your personal and usage information, for these purposes, to personnel within OpenCBS.

3. Retention of Personal Information

We will keep your personal data only for as long as necessary to fulfill the purposes for which it is being collected, as set forth in this Privacy Policy.  We may also retain archived personal information for statistical purposes.

4. Analytics Services

We engage third parties to track and analyze the performance of our Website. These entities may use cookies, web beacons and other technologies to collect information about your use of our Website and other websites, such as your IP address, web browser, pages viewed, time spent on pages, date and time of each visitor request, referring site, browser type, language preference, links clicked and conversion information. The information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Website and other websites and better understand your online activity.

In addition, many web browsers support Do Not Track technology. Our systems do notrespond to Do Not Track signals. Nonetheless, if you enable Do Not Track and it is recognized by our systems, OpenCBS will not use information about your web viewing activities to tailor your online experience on the Website.

5. How We Disclose Your Information Outside OpenCBS

OpenCBS does not sell or rent your personal information to any third parties whatsoever. We only disclose your personal information with your prior consent or as provided in this Privacy Policy. We may disclose to third parties, certain non-personal usage information regarding the Website. However, in such cases, your usage information is aggregated with the usage data of others and does not identify you individually. OpenCBS will normally send data to third parties through secure encrypted channels (HTTPS).

5.1. Service Providers

We may disclose or otherwise make available personal information about you to third parties or service providers that help with our business operations. Examples are developers or vendors of our Software, payment companies, credit card processors and other payment service providers such as PayPal, financial institution partners, hosting and maintenance providers, data storage and management providers, service providers sending emails and notifications, and generally, companies that help us improve our product and service offerings and our Website.

5.2. Legal Requirements and Protection of Our Company and Others

We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of OpenCBS, our customers, our partners, or any other person, or where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on the Website. OpenCBS may provide your personal information in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

5.3. Business Transfers

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of OpenCBS or as part of a reorganization or other change in control.

6. Your Choices

We want to communicate with you in the ways that you want to hear from us. If you no longer want to receive communications from us, you can click on the “unsubscribe” link on any email you receive from us. Please allow sufficient time for your preferences to be processed. After processing your request, we will place your personally identifiable information in "deactivated" status on our relevant databases. However, you should know that placement of your information in "deactivated" status does not mean that your personally identifiable information has been deleted from our database entirely. We will retain and use your personally identifiable information if necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.

7. How to Access, Update and Remove Your Information

OpenCBS takes reasonable steps to keep your personal information accurate and complete. You can access, update and/or remove your personal information, including contact or account information, by sending us an email.

8. How We Secure Your Information

Securing your information is important to OpenCBS. We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Website, we cannot and do not guarantee the security of any information you transmit on or through the Website, and you do so at your own risk.

OpenCBS accounts require a username and password to log in. You must keep your username and password secure, and never disclose it to a third party.

9. Online Protections

Your account information is protected by the password you use to access your online account. Please keep this password confidential.

10. Privacy of Children Online

We are committed to protecting children’s online privacy. In order to protect the privacy of children, OpenCBS does not knowingly collect personal information from children under the age of 18 without prior parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

11. Limitation of Libality


12. Links to Other Websites

Our Website may contain links to other websites. A link to a third party’s website does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party websites. You access such third-party websites or content at your own risk. You should always read the privacy policy of a third-party website before providing any information to the website.

13. Transfer of Data Abroad

If you are visiting this Website from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Website and communicating electronically with us, you consent to such transfers.

14. Changes to this Privacy Policy

OpenCBS may change the Privacy Policy from time to time. We will inform you by posting the revised Privacy Policy on the Website. Please check our Privacy Policy periodically for changes. We will post the date the Privacy Policy was last updated at the top of the Privacy Policy. The changes will go into effect on the "Last Updated" date shown in the revised Privacy Policy. By continuing to use the Website, you consent to the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, pleasecontact us at:

*  *  *

IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE USING THIS WEBSITE:This Website uses cookies to store information on your computer, and to enhance and simplify your visit; namely, in order to offer easier surfing on the Website, to make login easier, for internal security purposes and for system administration. This policy explains how we use cookies and may be amended, from time to time, without notice. To ensure that you are using this Website with full and up-to-date information of how we use cookies please review this policy regularly as any amended policy will be updated on the site. By using this Website you agree to the placement of cookies on your computer and/or mobile device(s) in accordance with the terms of this policy. If you do not wish to accept cookies from this Website please either disable cookies or refrain from using this Website.

1. What are Cookies?

A cookie is a text-only string of information that this Website transfers to the cookie file of the browser on your computer’s hard disk so that this Website can recognise you when you revisit and remember certain information about you. This can include which pages you have visited, choices you have made from menus, any specific information you have entered into forms and the time and date of your visit.

2. Types of Cookies

There are two main types of cookies:

  • Session cookies: these are temporary cookies that expire at the end of a browser session; that is, when you leave the site. Session cookies allow this Website to recognise you as you navigate between pages during a single browser session and allow you to use this Website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
  • Persistent cookies: in contrast to session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They therefore enable this Website to "recognise" you on your return remember your preferences and tailor services to you.

In addition to session cookies and persistent cookies, there may be other cookies which are set by this Website which you have chosen to visit, such as this Website, in order to provide us or third parties with information.

3. Our use of Cookies

We currently use, and may use in the future, the following types of cookies on this Website.

We use session cookies to:

  • help us maintain security and verify your details whilst you use this Website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.

We use persistent cookies to:

  • help us recognise you as a unique user when you return to our Website so that you do not have to input your details multiple times as you move between our pages or services,
  • remember how you have customised your use of this Website, such as your time zone,
  • collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use this Website and help us improve the structure of our Website.

We may also use web beacons. Web beacons allow us to understand if a certain page of the Website was visited or if an email was opened or if advertising banners on other websites were effective.

Many cookies are designed to give you optimal usage of the web. For example, we use cookies to enable you to improve your user experience when using our Website, e.g. a cookie which recognises if your browser supports specific technology features. This helps, for example, in enabling web pages to be loaded more quickly when you request the download of a large file.

In addition to cookies which send information to us, we also use cookies which collect information and send it to third parties. Please check the relevant third party website for more information about their use of cookies. Where this Website allows such cookies to be set or you access other websites from this Website using the links provided, the operators of these websites will use cookies in accordance with their own cookies policy, which may differ from ours.

As with third party cookies, you are able to block third party cookies through your browser settings.

Some of our cookies may collect and store your personal information, such as your name or email address. We are committed to respecting and protecting your privacy and will ensure that all personal information collected by us is kept and treated in accordance with this Privacy Policy.

4. Refusing Cookies on this Website

Most browsers are initially set to accept cookies. However, you have the ability to disable cookies if you wish, generally through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie. To manage your use of cookies there are various resources available to you, for example the "Help" section on your browser may assist you. You can also disable or delete the stored data used by technology similar to cookies, such as Local Shared Objects or Flash cookies, by managing your browser’s "add-on settings" or visiting this Website of its manufacturer. As our cookies allow you to access some of our Website’s essential features we recommend that you leave cookies enabled, otherwise, if cookies are disabled, it may mean that you experience reduced functionality or will be prevented from accessing or using some or all areas and functionalities of the Website.